FAQs & Important Stuff

Questions and answers about all the important stuff

  • FizzBug welcomes children between the ages of 3 and 11 years old. Each activity is tailored to suit different age groups to ensure a safe and enjoyable experience for all participants.

  • FizzBug provides fun and engaging program’s designed to provide children with a memorable and enriching experience during their school breaks. We offer a wide range of activities, including multi-activity sessions, swimming, cookery classes, arts and crafts, and a dedicated football academy.

    Our Multi-activity sessions include team games, quizzes, and group challenges. We offer a huge range of activities including a silent disco, Gymnastics, Rounders, Football, Dodgeball and many more.

    Our Swimming Sessions include structured lessons and recreational swimming under the supervision of qualified instructors.

    FizzBug Interactive cookery classes allow children to learn delicious and healthy recipes, as well as learn essential culinary skills. We will be cooking and baking a wide range of different recipes, including banana muffins to bread rolls & cheese twists.

    FizzBug Arts and crafts sessions encourage creativity and self-expression. The children will be making a wide range of different arts and crafts based on whatever the theme is that week. For example, for our beach themed week we will be making mosaic sandcastles and clay star fish!

    Our specialized football academy is for budding soccer stars, providing skill development and friendly matches. We will focus teach the children skills and dribbles which we will then implement into friendly tournaments and matches.

  • Yes, of course. You are welcome to book your child in to any of our sites.

  • Please note that we can only accept children who are fully toilet trained and can indicate to the staff when they need to use the toilet. The staff are well versed in dealing with accidents but are unable to provide the one-to-one care that a child who isn’t trained, would need.

  • Yes. This will enable us to keep congestion to a minimum and allow parents a speedy transition.

  • Your children will be met by their team leaders at your allocated drop off time. They will then be taken to their allocated FizzBug group, in which activities, snacks and lunch will be had together.

  • 1 member of staff to 8 children plus ‘runner’ staff.

  • Yes, if you would like your children in the same group, we can make this happen.

  • Yes, we have always reminded children about hygiene and this is a constant practise in our cookery school. We are so ‘hot’ on this already, this will be an easy task. We also have ‘hygiene monitors’ in addition to their Group leaders, each bubble with have hand sanitising equipment and we will ensure regular handwashing.

  • Yes, when you reserve, your invoice will give you all details needed. Please make payment one week prior to your start dates.

  • We need 7 days notice for a refund. If less than one week, if we are not able to fill the place, the full amount will be charged. Where possible, we will offer a credit though.

  • Yes please plus a water bottle. We will refill for them during the day.

  • Please note that payment is due at time of booking. Refunds can not be given if cancelled with less than 7 days notice of the session date and no changes can be made to a booking if less than 48 hours.

What our community says

"Without a doubt the best holiday club, my daughter now wants to go everyday!! The staff are always amazing, they play and interact with each child and even know their names! Being a busy mum this is so important. The fact that my faughter can now go swimming and trampolining on a daily basis she loves it! Everyday she comes home saying ‘It was awesome!’ x”

Lucy, Harpenden